Shipping policy

Processing Time:

  • Orders are typically processed and shipped within 1-7 business days (excluding weekends and holidays) after payment confirmation.

Shipping Methods:

  • We offer standard shipping via USPS for domestic orders and USPS for international orders.
  • Expedited shipping options may be available at checkout for an additional fee.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and your location. Rates will be displayed at checkout before payment.
  • Free shipping may be offered for orders over a certain amount. Please check our website for current promotions.

Delivery Time:

  • Delivery times vary depending on the shipping method selected and your location.
  • Domestic orders typically arrive within 3-7 business days after shipment.
  • International orders may take 7-21 business days to arrive, depending on customs processing times.

Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.

Shipping Restrictions:

  • We currently only ship to addresses within [Country/Region]. We do not ship to PO boxes or APO/FPO addresses.
  • Some items may have shipping restrictions due to size, weight, or regulatory requirements. Please check the product description for more information.

Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department.
  • We are not responsible for delays or additional charges due to customs clearance processes.

Shipping Address:

  • Please ensure that your shipping address is correct and complete before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses.

Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.

Questions:

  • If you have any questions or concerns about our shipping policy, please contact us at ray@purethoughtproduction.com for assistance.

Note: This shipping policy is subject to change without prior notice. Please check our website for the most up-to-date information.